for Your Business
Seamlessly integrate text messaging into your business to increase sales and profit!
Step 1: Open the Door to Text Prospects and Customers
Use a keyword initiated conversation to open the door to texting with your contacts. As you capture contact information through automated conversations, you also open their mind to understand your business responds to text messages.
* Green messages are automated, blue are live and grey are from contacts.
Step 2: Send Conversation Starting Text Messages from Follow Up Campaigns
ALL sales happen in conversations. You want more sales? Have more conversations! Stop pushing people to buy and start engaging them in text message conversations and watch your growth and profits soar! Drop a couple text messages that ask conversation starting questions into your new and existing email follow up processes. It's that easy!
Step 3: Have More Live Conversations
All the opportunity is in live texting! Don't let anyone fool you. If you want to dramatically increase sales, start having 2-way conversations with prospects and customers via text message that lead to phone calls (as needed). Your prospects often have simple questions that they need answers to before they will buy, but they are afraid to talk to a silver tongued salesperson! Texting is the safe and convenient way for them to resolve their concerns before they buy!
All the Features You Would Expect and More...
Live SMS Conversation
Live text message conversations allow you to communicate with your contacts with the ease they expect. This is the most important texting feature Engage CRM offers.
Live Messenger Phone Apps
The Engage CRM Messenger apps for Android and iPhone allow you to receive push notifications to your phone or smart watch, keeping you and your team in the loop when customers text your business.
Send a text message broadcast to groups of contacts based on tags, date contact was created, or other criteria.
Send a text message follow up automatically in pre-set campaigns, including custom merge field data (ie- Hello [FirstName],) and trackable links so you know who is clicking and who isn't!
Campaign Multi-Media Messages
Send text messages with up to 10 images, contact cards or audio clips in automated text conversations, broadcasts and follow up campaigns.
Trackable SMS Links
Trackable SMS Links allow you to see who taps on links in your text messages and will apply a tag to the contact's record when they do.
Text Message Lead Capture
Automated text message conversations allow prospects or customers to engage in an automated conversation where you can gather additional contact information to make it easier to better market your goods or services.
Call contacts organized with saved searches right from your computer. Call from a saved search list, manually dial a number, or call off a unique search by name for specific contacts.
Assign simple tasks to team members from campaigns that show up in the Engage CRM smartphone apps. These tasks will push a notification to smart phones and watches.
Skip the call and leave a pre-recorded voicemail to contacts with mobile numbers in the United States or Canada.
Each business phone call has outcomes that can start campaigns and automatic follow up, allowing for detailed automation to occur in response to phone call outcomes.
Pre-Call Text Msg
We all do it. So do your contacts. They screen their calls. Send a pre-written text message before you call and watch your connection rate sky rocket!
Incoming Call Handling
Your phone number may be called, allowing you to then direct the caller's experience in the way that fits your needs.
Pre-Recorded Voicemails allow you to record a voicemail message you intend to leave and with the click of a button leave that message, perfectly, every time.
Allow contacts to call in and listen to pre-recorded messages. Apply tags to indicate that the message was heard.
Forward incoming calls to one or more phone numbers or to team members on the Integrated Dialer.
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